Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Just turn off the water supply valve to slow down the flow. Compare those to your own unit. This can take up to 24 hours. Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Depress the COOLER button until only the WARM indicator light is lit. It manufactures its water heaters in Canada, Mexico, and Australia. This cookie is set by GDPR Cookie Consent plugin. Tankless water heaters are generally low maintenance and very efficient, but problems can still occur. The cookie is used to store the user consent for the cookies in the category "Other. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. If set too low, adjust the water temperature setting to the desired setting. Here is the answer, Rheem Tankless Water Heater Error Code 13. This is an exclusive feature of the Richmond tankless water heaters. What should you do when you encounter an issue with your Richmond power vent unit? Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Leaking or open hot water faucets could also be the reason you are not getting hot water. Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. These cookies will be stored in your browser only with your consent. hard freeze, now no water comes out of hot It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Once the pilot flame is established, replace the outer door. Sophisticated technology has reduced the size and increased the features and benefits. Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. The series is made up of a number of whole-house and point-of-use heaters. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. Recommended Environment: Indoor. Whether you use a traditional or a tankless water heater, You need hot waterand peace-of-mind. To improve comfort, the unit also has hot-start programming this keeps it in a ready-fire state at all times. Visually inspect the hot surface ignitor and main burner periodically. Toggle the ON/OFF switch located on the blower assembly to the OFF position. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. These tanks are built to last with warranties that exceed many from other manufacturers. This is just about enough for a single sink in a hot climate. Water Connection Location: Bottom. David is an expert in all things plumbing, heating, cooling, and water treatment. One of them is about adjusting the temperature. Check your heaters power supply. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Do not attempt to remove the inner door. The best models utilize condensing . However, if your tankless water heater frequently becomes overloaded, you should consider either upgrading to a tankless water heater with a higher capacity or adding a second unit. The temperature appears on a digital display on the front of the unit. Customer Service Call Center 7:30am - 5:00pm Central Time Weekdays Phone: 800.621.5622 Richmond water heaters meet the same standards as those of their parent company. This is a Sign For You to Read This, Easy How to Fix and Repair Navien Flow Sensor Problems, How to Clean Garbage Disposal Unit with Easy Using Baking Soda and Vinegar, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. Take a tool such as a flat head screwdriver to adjust the temperature to the desired limit. Check out theProduct Selectoron our website to narrow down which product is right for you based on intended use, number of applications, and energy source! Yes, we do. Texas State Board of Plumbing Examiners A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. Rheem Manufacturing Company Analytical cookies are used to understand how visitors interact with the website. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. This article was originally published by Robinson's Plumbing Service and edited by Eccotemp. The RMTEX-18 has two of these elements. If you do not smell gas, proceed to turn on all electrical power to the appliance. Sophisticated technology has reduced the size and increased the features and benefits. A digital display makes setting a precise water temperature, or monitoring . The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Turn the gas control knob counter-clockwise to the PILOT position. and your shower. Another thing that can cause this problem is when the pilot burner orifice is clogged. Visually inspect the pilot burner and main burners annually. They are small enough to fit almost anywhere in your home. in your tankless water heater making it difficult for water to travel through the If it is, turn ON. Installing gas water heaters is always more complicated. These cookies track visitors across websites and collect information to provide customized ads. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. Press and release the COOLER button until the desired setting is reached to decrease the temperature. Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. long, narrow path to the heat exchanger. RMTG-RC95DVLN-1 Essential Plus Non-Condensing Indoor Tankless Water Heater - Best for Saving Water. Get the latest in Richmond Racing news. If there are bubbles, this indicates a gas leak that must be corrected. Some, There may be some kind of switch that isolates the power. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. This cookie is set by GDPR Cookie Consent plugin. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. Unfortunately, there's no way to Rinnai models. This is another model that is available in both an indoor or outdoor version. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If the burner access door is removed, the burner access door gasket must be replaced. Close the valve on the cold-water pipe feeding the water heater. Check proper connection of line neutral and hot wires. This can take up to 24 hours. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. and this can impair the function of your water heater if you don't address is. For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). Vent Type: PVC. Atlanta, GA 30328. Locate the piezo-electric spark generator which is located on top of the combination gas control. Close the hot water taps and remove or turn off the circulation pump, if any installed. Bring the other thermostat to the same setting. Learn more. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. These are designed to meet a diverse range of water needs. Just like ignition failure, you should first rule out simple causes such as a low propane tank or an unpaid gas bill. Inspect the gas venting system and the chimney. No, the direct ignition sends a spark to the main burner when hot water flow is detected. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Establish a routine preventative maintenance program and make sure you are following it. Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners. Tankless Water Heater Electric 18kW 240 Volt, thermomate On Demand Instant Endless Hot Water Heater, Digital Temperature Display Easy Installation, for Residential Whole House . They should be able to guide and walk you through the troubleshooting. shower and feel warm water at first, but then get blasted with several seconds This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. This indicates a wiring error or a high resistance to earth ground. Alternatively, you can speak to someone directly during business hours. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Tankless water heater maintenance is your best insurance policy against unexpected problems. Check to make sure that there is, Check all power and gas supplies, as applicable. Open the cold-water valve and let the tank refill completely. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. In addition, customers report that they were able to receive a replacement water heater straight away when they received a heater with even just a minor flaw. The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. Check that the earth ground connection is properly connected. You can use a vacuum cleaner on the burner and floor shield inside the water heater. - YouTube 0:00 / 5:03 I have a richmond encore tankless water heater model RMTGH95DVN.