We are experiencing unprecedented volumes of calls and messages at this time. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Such terms and conditions may be disclosed by use of hypertext links. You will need to know the legal name and date of birth of your friend(s). If you want to pay separately, you will need to make multiple purchases. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. If you would like us to petition to the airline for a special request, we will advocate on your behalf. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. Please confirm which airline your credit is with by visiting My Wallet. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Yes! Such recipients may include the overseas travel service providers with whom you seek to make a booking. For all online air bookings, full payment is required at the time of purchase. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Sign up. Please ask us to confirm what protection may apply to your booking. you may have booked a United ticket that was operated by a partner airline). Individual services and tour organiser packages. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. Yes! We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. We understand a lot of events have been cancelled due to concerns over COVID-19. COVID-19 - My Flight is Cancelled: Do I Get a Refund? You therefore agree not to look to StudentUniverse and/or its affiliates, parent company, employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns with respect to any act or omission of such providers. The name on the credit card can be different than the name of the traveler. Reviews. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations. If you do not, for any reason, any refundable amounts will be forfeited to the airline. Travel for less and live for more with deals, contests and more. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. StudentUniverse: Cheap Student Flights Always free! If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Business Details First, they do not have a refund option. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. are beginning to reopen to travelers who have been vaccinated. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. StudentUniverse assumes no liability for the acts of the service provider in refusing service. Prices are per person and inclusive of tax unless otherwise indicated. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Accommodation (if included) is based on twin share unless otherwise indicated. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. A change to your student status will not impact your travel credit. Travel documents cannot be transferred to another person to use. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). Enjoy the discount! One-way fares to non-US destinations can require special visas. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. To confirm your travel arrangements you may be required to pay a deposit per person. Additional costs are your responsibility. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. StudentUniverse is not an insurance company. Transport and accommodation providers have differing cancellation policies and rules. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. Maybe. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. The credit is a one-time use, not like a gift card where you can use it for multiple things. This deposit is non-refundable unless your tour is cancelled by us. If you don't see a credit that you think should be there, give us a call. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. We thought so! Tuition and Fees Refund Policy. You will need to input your traveling companions' details before entering your credit card information. How much can I bring? Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. Terms of Use | StudentUniverse This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. No, please dont! Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. A refund must never exceed the original payment amount. Airlines have been updating their policies regularly as the situation is changing. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. accounting for a significant proportion of the package. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Change rules and fees can vary tremendously. This table is for informational purposes only. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). Change rules and fees can vary tremendously. These include: In these instances, you would need to contact us for help completing your booking. Studentuniverse Refund Policy Promo Code : r/BeamOffers Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. StudentUniverse is not responsible for providing you with this information. That depends on the airline policy. They may change due to air traffic control restrictions, weather conditions or operational requirements. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. Once you call, you can leave your number for a call back when we get to your place in line. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Make sure there are enough seats remaining for your party and let everyone go through the checkout process. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. Please note that carriers may be subject to change. Most airlines are not offering full refunds at this point, except in very specific circumstances. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). If you require your confirmation email to be resent please contact us. Please contact us by phone if you are having technical difficulties on our site. Heres some answers to the top questions we are getting and information to help us help you faster. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. Your travel credit is associated with your original booking. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. StudentUniverse AU has got you covered. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Search for the total number in your party and log in (or Sign up) as yourself.
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