For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. To apply more or if you prefer not to use your FCC, please call our Contact Center. Princess . Sounds logical. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. Princess Cruises Cancels More Sailings in California, Mexico - Travel If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. PDF CG- PRINCESS CRUISES Terms & Conditions May 2022 We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Started June 21, 2021, By If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Princess Cruises: Payments and Refunds - Vacations To Go Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Princess Cruises: Standard Policy for Cancellations, Refunds & Final Draw your signature, type it, upload its image, or use your mobile device as a signature pad. I have flights to Vancouver - return from Hawaii. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Princess Cruises Refund Policies - cruisecritic.com.au In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Cruises six to nine days: $250 per person . As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Cancellations. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. WE will let the FCC sort itself out. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Ill remember that for next time, or I suppose I could pursue it now. Most medical expenses are covered in case you become sick or injured during your trip. Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Royal Caribbean | Cruise with Confidence - Cruises.com The line did not go into further detail. Updated October 20, 2022 We want to make your vacation the best it can be. Amount of onboard credit varies by cruise length to which the deposit is applied. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Cancellation and Refunds. Why do Florida residents receive cruise discounts. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. Baggage Delay: Up to $500 if your luggage is delayed during travel. CC Help Jenn Learn about the types of cruise credits and how to use them. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. You can find out details of your compensation by clicking the link that matches your sail date below. They have each received any money owed back on their credit cards already, for excursions and specialty dining. So, the cruises impacted are from September 5, 2023, through October 10, 2023. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? All Rights Reserved. How long will it take to get my refund or FCC? . This was a replacement cruise for a cruise that I can't even remember anymore! Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. We had decided to cancel now either way. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. How does that work?A: PVP is refundable until final payment is due. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . Princess Cruises | COVID-19 Protection Program Maybe I will do a land trip if Covid testing is withdrawn. Princess Cruises - Wikipedia Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Princess Cruises - What is Included? Food, Gratuities and More Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. . Though may other Magestic cruises have been. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. CC Help Jenn Because the only concern you should have on vacation is how to get the most from your time away. Pro-rated . SKY PRINCESS CANCELLATION - Princess Cruises - Cruise Critic Community You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. I am one of those leaving here to cruise. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. That amount was the deposit I made plus the insurance I bought. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). Decide where to go, when, how long, everythingthe choice is yours! Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. 75% of full fare. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Is Offering 50% Off 2022 and 2023 Cruises If You . Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Princess Cruises Issues New Cancellation Policy - Cruise Maven FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. For. In mid-April, Princess announced cancellation of all cruises through June 30. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. With the insurance, no, I don't expect it to be refunded since I used it to cancel. Princess Cruises, Holland America extend cancellation amid coronavirus More Mexican Riviera / Coastal CA cruises? It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Keep checking your account on PCL website. Keep asking questions in case the website hasnt been updated. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Need help? At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. I like to be prepared.. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. I paid the deposit at that time, and made the final payment a few weeks ago. #1. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. I need to cancel my booking, is there a penalty? Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Note: Effective with new bookings made on or after January 1, 2022. Life happens, however, and it's good to be prepared for when the unexpected happens. 100% of full fare. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. This applies to taxes, fees and transfers, as well as onboard items. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Princess Casino Booking Cancellation - Cruise Critic Community Princess Cruises, Ro. I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Princess Cruises Changing Deposit Policy in May - Cruise Fever Princess cruise Feb 2022 - Cancel for any reason with Princess Free expert cruise tips and news from Cruise Hive! Maybe it will reappear in 2024 but we were not given a choice. Princess Cruises delays return of Diamond Princess, Island Princess Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. This plan provides insurance coverage that applies only during the covered trip. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. . Princess passengers whose cruises are canceled have several options. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. I'm so frustrated. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Vaccines, Masks and Testing: What Cruise Lines Require Now (2022) It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. When it comes to Royal Princess, the cancellations impact multiple sailings. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. The ship's Europe schedule will begin with a 12 . It was rescheduled for April 2022 and then rescheduled to April 2023. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. So you have read that some people other than me have gotten an FCC with a deadline in 2023? LauraS Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Its a convenient way to help ease your worries before setting sail. Contact Us: Princess Cruises List says Royal- Alaska. View Cruises. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service.